Delivery & Service

Do you offer same-day delivery in Whitby?

Yes, we offer same-day delivery in Whitby and surrounding Durham Region when orders are placed before 1 PM Monday-Friday. (please contact first)

What areas do you deliver to?

We deliver throughout Whitby and the Greater Toronto Area (GTA). Free delivery is available for online orders within 1.5 km of our store location. Additional delivery fees apply outside this radius.

What are your delivery hours?

Deliveries are available Monday-Friday (call for specific hours). Free delivery applies to orders within 1.5 km of our location only.

Is there a delivery fee?

Yes, delivery fees vary based on location. Contact us for specific pricing.

Ordering & Customization 

Can I customize my flower arrangement?

Absolutely! We specialize in custom arrangements. Describe your vision, budget, and preferred flowers, and our designer will create something perfect.

Can you accommodate rush orders?

Yes! If you need flowers urgently, call us directly. We often can arrange same-day delivery if ordered before 1 PM. (please contact first)

Do you accept last-minute orders?

Yes, we love last-minute orders. Call us at [(905) 233-8595] or order online before 1 PM for same-day delivery. (please contact first)

Products & Quality 

How long will my arrangement last?

Most of our arrangements last 7-10 days with proper care. We include care instructions with every delivery.

Are your flowers always fresh?

Yes, we receive fresh flowers multiple times per week and arrange everything to order.

Wedding & Events 

Do you provide wedding flowers?

Yes! We specialize in wedding florals including bridal bouquets, bridesmaid bouquets, centerpieces, boutonnieres, corsages, and more.

How far in advance should I book for a wedding?

We recommend booking 2-3 months in advance, but we can accommodate closer dates depending on availability.

Do you offer consultations?

Yes! Rouz offers complimentary consultations to discuss your vision, style preferences, and budget.

Sympathy & Occasions 

Do you create sympathy/funeral flowers?

Yes, we create beautiful casket sprays, standing sprays, and arrangement bouquets for funeral services.

Do you send flowers to funeral homes?

Yes, we deliver to funeral homes throughout the Greater Toronto Area and Durham Region.

About Us

Why choose Bita Floral?

With over 20 years of experience, we’re known for fresh flowers, creative design, exceptional service, and attention to detail. See our Google reviews!